Empathy Claims Testimonials

You have a great staff over there.

My colleague recommended your company to our team. She was very thrilled with the way the file was handled and the adjuster’s quick response.

Your adjuster was always available.  Nice work.

Empathy Claims is my preferred vendor, and I am very pleased with the services you all provide.

I want to give thanks and praise to your adjuster on this claim.  Your adjuster was always available when I needed him and was a huge help to get this matter resolved. 

I can’t express enough how prompt and responsive you have been on this matter.

Great work on this one!  Thank you.

I’ve definitely passed your info to the other adjusters in my office that deal with Transportation Claims. I was very impressed with the speed of response and work that was done!

I will definitely reach out to you guys when I need you.

I will keep Empathy in my mind as I need to set up outside investigations.

You guys did a great job on this one, I’m passing around your brochure to my team.

I think you and I have gone above and beyond to get this project done and we even added value to this claim.

I appreciate all you guys do over there.

Thank you for your assistance in the matter, it truly made a difference!

Thank you for all you do for us. 

I really appreciate all the help Empathy provides.  You guys do a great job.

Thank you for all the wonderful, wonderful work!

Thank you for the quick response.

The service has been awesome, I’ll definitely use you guys in the future.

Extremely prompt, which I appreciate, and high levels of communication.

Appreciate your help.

Thanks for all your generous help and working with us on this claim.  Extremely, professional and courteous!

I wish I could have worked with you in the beginning so this could have been handled fast and correctly. 

I just wanted to take a moment and tell you what a pleasure it is to work with your staff.  They are all very knowledgeable, responsive, and friendly.  It makes my job so much easier when working with them. 

Appreciate the fast turnaround.

You guys are the best!   

We love the work, love the results.

Everyone here loves you guys. You guys are worth every penny.

Outstanding work.  Thank you for this work product.

The communication is awesome, you guys save us money on the claims because of what you find – worth every penny; superior service always, and worth paying for it.

I have been constantly using Empathy and recommending it to my peers in my group.  

We were able to save close to $20K because of you and your adjuster’s hard work. Thank you!

Thank you for keeping me updated and informed.

Your work is far superior to every single other company out there. I can’t tell you how many times I hear other adjusters saying, ‘I wish I used Empathy on this one.”

I have to say I am very impressed with the quality of the work that Empathy has provided. The reports have been excellent.  I do plan to use Empathy again on other files where I require outside investigation in the future.

I greatly appreciate your attention to details.

I was very impressed with Empathy, and I’m glad I found you!  I’ve passed along your information to my colleagues for consideration of retaining Empathy on their claims.

I appreciate all your help on this one so far. I am so far very impressed.

I have let my team members know of the great work Empathy does.

We were very pleased with your services.

Can’t even say the right words-the reports are thorough and detailed. There’s always a gameplan with each file. You are head and shoulders above any other IA firm I’ve worked with.

Appreciate the prompt attention to this one.

We’ve been very pleased with Empathy Claims’ work and will keep your company in mind.

I am excited about working with you all.

I will be using Empathy going forward based on the positive experience you are providing.

Thanks for your help on this!  I will definitely keep you in mind for the future!

Your company is at the top my list.

Thank you so much for such a speedy response.

Thank you, the last claim with you was great.

Thank you for the update and your thoroughness.

We really appreciate all the work you and your team do for us.

Thank you and your team for your diligent work on this.

You all did some great work here.

Thank you for acting quickly on this matter. I truly appreciate your help.

Appreciate the update and fast work you have completed already.

You guys help me so much …. I appreciate it more than you know ..

Thank you! You guys will probably see a lot more business coming from us, we are very happy with your response time and communication.

You’re the best company I’ve worked with in 30 years of claims, I wish I could clone you all and use you on every claim.

Thank you for your great service.

Thank you for your consistent updates and the information.

We thank you for your very thorough work on this case.

I appreciate your help with this claim and Empathy Claims is at the top of my list. I appreciate your prompt attention and responses on this assignment.

Been a pleasure working with you guys! Looking forward to building the relationship!

Good job on this claim file and I’ll use you again in the future.

Please!!!  Do not ever stop this level of service! 

Thank you for the fantastic work on this.

Thank you so very much! Awesome job!

We are very appreciative of what you did and how professional you all are.  Your guidance was very helpful.  Thank you for making this as painless as possible.

We were amazed. We needed a statement, and you got it. We’ve used a lot of vendors; you are by far the best we’ve worked with.

We will be sure to use you all again.

Great Work.  Very thorough work and job.

Great daily updates on communication.

I have got to say, what a nice job you have done on this claim. I appreciate all your help and expertise

WAY TO GO! Can’t thank you enough the work you and your team put into this. You all will definitely be hearing from me in the future when a new need arises.

I have enjoyed using Empathy Claims so far and appreciate the constant communication and updates!

Thank you for following up!  You and your team do a great job. Thank you for your hard work!

I appreciate your time and effort and I wish you the best in your life. No one has helped me as much as you and I am grateful for that.

Talk about having eyes and ears in the field, you all at Empathy Claims are that.  I never wonder what’s happening on a claim.  Before I can even form the question, the answer is sitting in my inbox.

Empathy has done excellent work for us on several of our more serious claims.  Greatly appreciate you guys!

Empathy claims has been awesome to work with.

Thank you, Empathy, for your diligent and detailed work on this case!

Thank you for the quick response and ongoing communication, it is much appreciated.

Thank you! I really enjoy working with the Empathy people!

The surveillance footage you guys captured was wonderful. We are thrilled at Empathy Claims work on this case. Thank you!

Thank you. I will keep your firm in mind for matters all across the country as I have need.

Wow, super impressed with your investigation! Thanks so much. I will definitely keep Empathy at the top of list for investigating claims moving forward.

Your quick responsiveness definitely put you on the YES list. I’ll spread your contact info around.

Thank you so much! I will pass along your information. I’m sure I’ll be using your services again (and again and again) :)

You guys do a great job reporting. I never have any questions.

Adjuster did an excellent job.

I used Empathy and was very impressed by their promptness.

You guys ROCK!

Your team is so awesome to work with! I know when I send an assignment to Empathy Claims that it will be handled meticulously.

I’ve definitely put you on the top of my resources and will reach out when we are in need of your services again! You all are awesome!

You guys are our number one best adjusters.

We appreciate you and your team.

It was a pleasure to work with you and look forward to working together again in the future.

You’ve done a great job for us here. We appreciate the detailed report and the follow-up with us!

You guys are incredible – thank you so much – I thoroughly enjoy working with you folks.

We appreciate your quick responses all day today, my co-workers and I are so happy about the great experience we have had with you all.

It’s always a pleasure working with y’all.

I told my team that you guys are reliable and responsive.

Thanks so much! You guys are stellar!!!

You have been so wonderful, and I truly appreciate all of your help and kindness!!!

Your team is so awesome to work with! I know when I send an assignment to Empathy Claims that it will be handled meticulously.

Looking forward to working together again. I appreciate your hard work with this claim.

Very detailed and timely team.

We really appreciate the methods and documentation we’ve received.

Thank you so much for the outstanding job!

You guys are wonderful. That’s why I keep coming back.

Empathy is very productive and comprehensive in handling claims.

We will certainly be reaching back out to you guys with future needs. Was a pleasure working with you guys this past week!

You guys always do a great job.

Thank you for your assistance, you've been very pleasant to work with through this.

It was a pleasure working with you, and I will let you know if we need your services in the future. Your company is at the top of my list.

Thanks so much for the outstanding effort on this investigation. Your assistance is sincerely appreciated.

Thanks for your excellent reporting.

Excellent, thank you for the help! Greatly appreciate it.

I have used your company for years. Keep up the good work!

Thanks for all your hard work. I will definitely use your service in the future.

I appreciate the thorough work and consistent communication.

As always, we appreciate your assistance!

Professional and great service.

Empathy Claims is my number 1!

I love the communication and the experience!

We look forward to working with you again! Thanks for excellent service.

Thank you for the amazing effort you and your team put into getting a lot of detail on this.

Always a pleasure to work with you all!

You all have been a life saver!

I appreciate all your help.

I found your inspection to be very thorough and the estimate was spot on. I appreciate your help and look forward to working with you again.

Excellent service.

We were enormously happy with the work completed on this claim.  You impressed us, our client and our defense counsel.

I have to tell you, this was great service.

Thanks for your quick work, will definitely look for you in the future. 

Not just giving you blue sky, when people are good at something they need to be recognized. I’ll be putting the word out to my supervisor to recommend Empathy Claims.

Very professional service provided and I will be relaying you all to my team. Please do share your information and I’ll be sharing Empathy with our office.

Really impressed with the service. I’ll be using Empathy claims on my Heavy Equipment claims moving forward.

Thank you for all your help. This is great.

You guys really help us out on these wonky ones.

Very timely and great service.

Thank you for your help on this case.

I appreciate everything you have done on this complicated matter – I know it was a lot of work. You really helped me obtain so much information on this claim and move it towards resolution.

I look forward to working with you again in the future. 

It was so easy dealing with your company…from the initial call to the end!!  The adjuster and everyone else that helped were amazing!

You rock! Thank you so much.

Thank you!  Great service!

You guys are great.

Thank you! The adjuster did an amazing job!

Thank you, I really appreciate your customer service.

Thank you so much for the prompt service!

I have read the updates, and appreciate how thorough you are.   I really appreciate the wonderful work you have done thus far! I will definitely be referring you all for our future cases where we are in need of an IA. 

You guys are the best. You are the top company and I sincerely mean that.  My expectations are certainly exceeded.

Awesome! Thanks for the quick response! 

I have been doing this for almost 26 years, and no one attacks the files like your office.  When I need something fast, it’s you guys.  When I need more detail, it’s you guys. I feel very lucky to have found Empathy.

Thanks very much for your excellent work on this claim.

Thank you so much for putting this together so quickly. Truly amazing!

Fantastic work!

Thank you very much, really appreciate it! You guys went above & beyond with the videos---thank you very much---it’s a lot easier to get a scope of the parking lot with the videos!—excellent touch

Excellent work as always! 

Thanks so much for the outstanding effort! Your team is always the best!!!

Your company is my absolute go-to.  There is NO ONE else who digs as deep, as thorough, and, most importantly, as willingly.  There is nothing I can’t ask of your folks.  It is much appreciated.  More than I can tell you.

So far, our experience has been amazing. I have been updated daily and have been able to relay these updates to our insured promptly.  I very much appreciate the sense of urgency placed in order to mitigate our claim as soon as possible.  

I figured I’d reach out to Empathy Claims to see if you could handle it all because you are the cream of the crop.

Thank you so much. Always top-notch service!

You all have been great.

Thank you for your help with this claim.  Your team is the best!!!

I appreciate working with your team. Thank you all for a job well done!

I wanted to say that I’m incredibly impressed with your operation.  The professionalism and excellent communication displayed not just by you, but by EVERYONE at Empathy Claims, that I have communicated with is second to none. 

Every time I think, well, maybe I should spread some work around, I just can’t seem to deviate from Empathy.  You guys do whatever I ask for, and find things I don’t ask for (and really need), and you never balk at anything I send over ...

Thank you.  I appreciate how on top of it you guys always are!

Thank you so much!  You all are great, and I enjoy working with each member of the team.

The process is quick and efficient, professional and caring. Checks all boxes for a well run company.  Thanks for all you do!

You guys are always the best to work with, and I’m totally being honest. If I need the best of the best, I come to you guys. You are the cream of the crop!

You guys are so great!

I can't say enough how phenomenal your service was! 

Thanks for all of the help you guys have provided.  The best IA experience I’ve had in 40 years of working.  Thanks for everything.

I’m really happy with you guys, I’m going to have to give you guys kudos.

You guys do great work, I love using you.

Excellent work with negotiating this case! Your strategy with standing firm on your offer surely helped to bring this matter to a resolution. I will keep you in mind for future claims!

You guys do a great job.

Thank you so much! You guys did a great job!

I appreciate you guys so much! 

Fantastic job!

You’re doing a great job. 

I’m going to let my manager know about this.  This is superb investigative work.  

Thank you again for all of your diligence and assistance in this claim. 

I have told another adjuster in my office that I’m really pleased with Empathy Claims, you guys have done a marvelous job. I took a chance to use you guys, and I’m glad I did.

Everyone here has been so pleased with you all at Empathy and your product.

You guys are a great company to work with.

You guys are doing a great job.

I am impressed. This is the fastest service I had in over 20 years handling claims.  I am going to recommend your company to my colleagues.

Supreme customer service, I keep recommending you guys to everyone on my team.

You guys are fantastic!

Thank you so much for all of your hard work on this case file. Stellar handling and I am so grateful for the superior quality you have provided to the file.

Really good investigation on this, thanks. 

This was a great outcome on a case that could have went sideways !!!!!!!!!!!!!!!!

Thanks, I have advised my colleagues about you guys!

You guys are always very responsive, I never have to wait after an email and think ‘did they get that?’ You guys are awesome.

I just wanted to say thank you for the thorough handling and reporting.

It is always a privilege working with your team.

I have complete trust in you and your folks – totally enjoy working with you.  Thank you for going the distance to track down the information we need.

Thank you so much for your excellent service.  The reports were amazing! 

I sure do enjoy our work together, and know that you will do whatever it takes to support the work I need on my files …

You’re awesome. Thanks again.

You guys are the best, Thank You!

You guys are awesome, as always! Much appreciated!

You guys rock!

I do want to tell you that every interaction with your firm has been incredible and we are truly grateful for such a smooth experience.

Great job!

You guys did a great job, and we appreciate it!

Your assistance has been invaluable and much appreciated!  

I reviewed your 2^nd report – excellent work, and excellent documentation obtained!

Great job on this one!  I really appreciate everything that you did !!!

Thank you so much for the thorough investigation.  Your team has done an outstanding job to secure information for our file.  Again, thank you! Your assistance is greatly appreciated. It’s always a pleasure working with the Empathy team!

Thank you for your prompt service. It is a pleasure working with you!

When I send a claim your way, I know I am getting the best work. And I am not just saying that you guys are the best team.

I will be using you exclusively moving forward.

I will be sure to think of you guys next time I need someone on site during a case.

I like to keep you guys in the rolodex so to speak, appreciate your work!

You guys are perfect!

You guys are doing a great job for me.

The service and work product for this loss was outstanding.  I have a team meeting tomorrow morning and will be letting all know what a wonderful job you did on this file.  Thank you – you make my job easy.

Thank you for the update, your company has been very helpful.

Thanks for helping with this one.   I appreciate the knowledge your adjuster had and the fact you always kept me in the loop. 

It’s always a pleasure working with Empathy Claims, Inc.

Thanks for your prompt response and assistance!

Let me take a moment to thank you for your good work on this file.

Thank you! I appreciate your timely updates!!

It is great to have you as a resource, your level of service has been very impressive, no doubt.  Really appreciate it!

Just sent another claim over to you and you have been great to work with. 

You guys are great … seriously …

You guys did a super job on this one. 

You guys definitely live up to service with empathy!

You have been phenomenal. You are constantly checking in and constantly giving great updates. You are right on top of it!

If I have stuff come in, I’ll be sure to use you guys!

You guys do a really great job and we’ll be sure to keep sending whatever assignments we can your way!

There are plenty of claims in Florida that I need from season to season and since I now know the extent of your services, I will be sure to send claims your way as they come in!

You have been doing a great job!

I’ll be sure to send claims that are outside of my territory your way for handling.

You are on my radar and I’ll be sure to give you a call if I have a claim come in that I can send your way.

I will definitely keep you in mind for my future claims.

I’ll certainly keep you guys in mind for the future, especially if I need videos from intersections and stuff like that.

Very pleased, you guys did one or two of my vehicles. I’ll definitely send my claims your way as they come in.

My adjusters use you quite a bit…I’ve had no complaints, I know my adjusters like using you guys.

Y’all do good work, you have a large footprint and get everything done. You do good work.

I always try to throw you in because I know you cover all 50 states and some other companies do not.

I really appreciated the work you guys did.

Wonderful….we’ve been very pleased! If something comes up, we’ll send it on over to you all to plow through.

Thank you so much!  You guys have been awesome on this one!  I super appreciate it!

Just a quick note to thank you for everything you have done. 

Will do.  You guys are my go-to.  Appreciate all your efforts.

Thanks for all your work on this file!

Everyone there does such a good job. 

The service was great.

I’d call you in a heartbeat. 

You guys seem to have people where no one else does, I cannot tell you how helpful that is.

I’ve absolutely been happy with your claims service.

The service we received from you guys was great.

You are on our preferred list, and we really like your work.

You guys have been great to work with….and quick to respond!!

Great work! 

You are one of the finest, well-staffed companies that I have had the pleasure of working with.

Thank you very much for all your and your team’s work on this claim.  It assisted us immensely.

The first two reports I have received are great examples of the service you provide. We look forward to working with you.

 You’re our go-to guys for all out of state work.

I’ve always had good luck with you guys.

You guys did good work.

I’m really very impressed with your work and timely responses. Your customer service is excellent.

I am so impressed thus far! 

You guys are great, and you’ll be the first that I call.

You guys always do great work, we love using you. Really appreciate the call.

I reach out to you anytime I have a claim outside my area.

As usual whenever I have anything, I need an IA on I will send it straight over to you guys. You do great work.

I’ll be sure to use you guys when I need you.

We can always count on great work from your company.

Whenever I have something that I need an IA on I send it right over to you guys.

Very happy with all of you and the service we receive. I send as many your way as I can.

I certainly always keep you guys in mind, you always do a good job. Especially when I need an IA in a more remote area.

I am very satisfied with the work you do.

We use you guys a lot - Happy with the work you do.

Whenever I need someone, I always reach out to you guys.

You for sure will hear from me again, I will send something over in the new year.

I will be sure to send work your way as it comes in.

You guys have been very helpful in the claims I had some trouble with so thank you.

I’ve always got you guys on my mind.

We were very pleased with the service we received.

Really appreciate the work you did. If we need your services again, we will definitely reach out.

Any time I need an independent adjuster I am thinking of you guys.

You guys did a really great job on that last assignment! I’ll be sure to keep you guys at hand and we will be sending more work your way!”

I really appreciate the work you guys have done.  I am sure I will be reaching out again in the future.

I have been singing your praises.

I can’t say enough good things about you and all the folks there … you guys make my life easier …

I wanted to say thank you for the good work on this claim. You did a detailed investigation and provided clear reports.

Great job and thanks again for a great investigation!

Fabulous work.  Thank you. 

Thank you for the great work and reporting.  

Excellent work. Thank you for all you do.

Thanks for all of the work on this one.

Thank you, sir, nice work.

I sincerely appreciate all that you did to help with our investigation.

What an absolutely terrific job you folks have done and are doing.  Should I ever have a need for a field adjuster, you are going to be my go to. 

Thank you for all of the information.

Great work!!

I appreciated the prompt attention and response of your team and will be certain to call on you again should the need arise.

I wanted to thank you for the report.  It was an excellent report, and really narrowed the focus for me – saved me a ton of time. 

Excellent.  You guys are the best.

Perfect!  You are the bestest!

Thank you so much for the update!  I am very impressed with your company thus far.

You guys are excellent at what you do.  I appreciate the care each file gets.

Thank you for the follow up and the great service you provided, we received the check from the insurance company.

I appreciate the hard work on the file.

I thoroughly enjoy working with you because you do such an excellent job.

Thank you for the quick response.

You guys are fantastic to work with … I really enjoy my cases that your folks work on.

I thoroughly enjoy working with you.

In the realm of heavy equipment, you are the first call I make.

Nice job. I referred your office and company to fellow co-workers.

You guys always impress me! Thank you for always being so speedy and reliable!!

THANK YOU VERY MUCH.  It has been a pleasure dealing with you guys.  This was the easiest and most professional group to work with!

This was my first time working with your company, the experience exceeded my highest expectations.

Thanks for the good efficient work. 

Thank you for the great work.

Thank you for the excellent work as usual.

I appreciate the information in your report.  This is good detail in answering to the needs we had – thank you. 

Thank you for all of your help, you have been great.

You are already becoming a favorite in my office.

Thanks for the speedy, thorough update.

Thanks!  And great job settling these. 

Your investigation is excellent. 

Thank you for all your assistance with this claim, you made it a pleasant process.

Thank you, you have been very helpful.  I wish all the claims reps I deal with in this business were as helpful as you.

I was quite impressed with the level of service both on timeliness and professional courtesy.  We will certainly utilize your company on future cases that arise with the need for your services.

Excellent!  You have gone above and beyond….

Thanks for the great service.

Thank you for your hard work on this one – you have obtained great information!!

Thank you so much.  I appreciate the work that was done to get this claim resolved.   I will certainly keep you in mind for future assignments.

Thanks for the report and excellent handling of the assignment. 

Thank you for your good work.

You guys were so fast and easy to deal with. I’m definitely keeping you in mind for future files involving litigants from the U.S.

Wow that was fast! Thank you for the update.

Thank you for the super-fast service on this one.

You’re the best.

Thank you for the excellent statement. Really appreciate how quickly you interviewed the claimant and got the report to me. 

You are not like the other IA’s I work with. This is great.

I wanted to thank you for the information obtained to date on this one – great job by everyone!

Thank you – You did a great job! 

This is the first time I have used you guys, but I am super impressed.

Awesome. Thank you!! First time I have used you guys-will NOT be the last!!

Thanks for the quick turnaround.

Great job!!

Thanks!  That was fast. I appreciate it.

I would like to thank you guys for your prompt handling of this file. It is greatly appreciated, and I will be asking our adjusters to reach out to you more often.

Thanks again for all your help on this one.

Nice work!

It looks good. Nice job !!!!!!!!!!!!!!!!!!!!!!!!!!

You are top of my list!

Awesome job!

You are the best.

You are doing such a great job, and have been such a huge help on this claim-thank you.

You’re great! Thanks

Good news … you guys saved me $32,000.

Nice work.

Your firm is a breath of fresh air. Thanks a bunch.

You are the BEST!

Thank you.  Good Work!

Nice job!

Thank you for your thorough reports.

Very good, thank you for your quick attention on this assignment. This is the first time I have used your services, and I have been extremely pleased with service I have received. Everyone I have spoken with has been exceptionally courteous and helpful.

Thanks. You did a wonderful job.

I wanted to also say how much I appreciate your superb handling of our claims.  I will continue to look to you for other investigative needs in the future.

Thank you.  I am very pleased with your service and with the quality of the product.

Really good work on this one!

Thank you so much. It has been a pleasure dealing with your company for the first, and I am sure not the last time. Great job.

You did a great job on this one, which is always reflective of your work.

Thank you. Great report. You guys have been awesome. I am glad I found you.

We appreciate the expert handling of our claims, which is why we continue to utilize your company. We will continue to forward new assignments that come up.

I try to send everything we get your way. You guys do great work!

Thank you for all your assistance on this matter! You guys did a great job and we really appreciate it!

Thank you! Nice job!

Will do, I’m really happy with the work you folks do.

Thank you for the excellent report.

Awesome report.

Y’all are awesome!!! 

You are awesome.

I will be ringing your phone off the hook!  And, of course, the quality of your investigations will make it a sure thing that I will be engaging your company again for any future assignments.

Great job on the this case .

Worth every penny, thanks.

You are wonderful!  Thank you for getting on this so quickly.

Thank you.  Great work on this case!

It’s always a pleasure doing business with Empathy Claims.

I will absolutely keep you in mind as I get my new losses for assignment to an independent adjuster.

I appreciate your quick response on all these storm claims!

Thanks – EXCELLENT work

Thank you for your help. I found your updates refreshing and timely. I will inform my colleagues of your company and I personally will use you again for future needs.